Refund policy

All Sales Are Final

Thank you for shopping with us! We take great pride in providing high-quality products and excellent customer service. To ensure clarity and avoid any misunderstandings, please carefully read our All Sales Are Final policy below.

Purchase Policy Overview:

All purchases made on our website are final. By completing your order, you acknowledge and agree to the following terms:

1. No Returns or Exchanges

  • Once a purchase has been made, it cannot be returned, exchanged, or refunded.
  • We do not accept returns or exchanges due to changes of mind, size issues, or any other personal preferences.

2. Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us within 7 days of receipt to initiate a review. We may ask for photos or other documentation to assess the issue.
  • If an item is deemed to be defective or damaged during transit, we will provide a resolution, which may include a replacement or store credit, depending on the situation.

3. Order Confirmation

  • Please ensure that your order is accurate before completing your purchase. You will receive an order confirmation email with the details of your purchase. If there are any issues with your order, please contact us immediately within 24 hours of placing your order.

4. Cancellations

  • Once an order is placed, it cannot be canceled. Please double-check your order before finalizing your purchase.

5. Shipping Issues

  • We are not responsible for any delays or issues caused by third-party couriers (e.g., lost, delayed, or damaged shipments). However, we will assist in tracking the status of your order if needed.

How to Contact Us:

If you have any questions or concerns regarding your order, or if you need assistance with a damaged or defective item, please reach out to our customer support team:

  • Email: comms@brave.org

Thank You for Understanding:

We appreciate your understanding and cooperation in adhering to our All Sales Are Final policy. Our goal is to ensure that every customer is satisfied with their purchase, and we are happy to assist with any concerns related to damaged or defective items.

By completing a purchase on our store, you agree to these terms and conditions. Thank you for shopping with us!